An honest answer about your medical care
If you believe something went wrong, a board-certified physician will personally review your medical records and tell you plainly whether your care fell below the standard – including when it didn't.
A physician will review your records and tell you honestly whether something went wrong.The MD Merit Promise
Three steps. One honest answer.
You send your records, a physician reviews every page, and you receive a clear, plain-language assessment of whether your care met the standard.
Send us your records
Upload your medical records through our secure, confidential patient portal. Not sure how to get your records? We will walk you through requesting them from any hospital or clinic – you have a legal right to them. We review complete records only, because a full chart protects your answer.
- Secure upload built to protect your health information
- Step-by-step help requesting records from your providers
- A clear intake agreement in plain English before you pay
A physician reads every page
Your records are reviewed personally by a board-certified physician – not a call center, not a paralegal. The review asks one question: did the care you received meet the standard physicians and other medical providers are held to?
- Board-certified physician review of the complete record
- Timeline of events reconstructed from your chart
- Completed within 72–96 hours of full records
You get a straight answer
You receive a plain-language assessment of what your records show. If your case appears to have merit, what happens next is entirely your choice: we can refer it to an experienced malpractice firm with a formal physician-backed referral letter, or you can take your written review to any attorney you trust.
- Written in plain English – no jargon, no hedging
- An honest answer, even when a case has no merit
- If merit is found, your choice: a formal referral, or your review in hand to any attorney
If your case does not have merit, we will tell you.
Most services are paid to say yes. We are paid to be honest. A clear no can spare you years of a case going nowhere – and a clear yes, backed by a physician's review, is worth far more to the attorney who takes it.
Begin Your ReviewOne flat fee
No percentage of your case. No hidden costs. You pay once for the review, and the answer belongs to you either way.
- ✓ Board-certified physician review of the complete record
- ✓ Plain-language merit assessment
- ✓ Delivered in 72–96 hours of complete records
- ✓ Optional referral to a plaintiff firm if merit is found
- ✓ Everything in the Complete Episode Review
- ✓ Multi-facility and multi-provider records
- ✓ Extended hospitalizations and complex timelines
- ✓ Your exact fee confirmed and agreed before any review begins
We review complete records only – a full chart protects your answer and your case. The clock starts when your complete records are received, and you will always know your exact fee before any review begins.
Common questions
Who actually reviews my records?
A board-certified physician personally reads your records and writes your assessment. Your review is never delegated to non-medical staff.
What is a D.O.? Is that a real doctor?
Yes. A D.O. – Doctor of Osteopathic Medicine – is a fully licensed physician, with the same four years of medical school, the same residency training, the same licensing requirements, and the same authority to practice medicine and perform surgery as an M.D.. Roughly one in four medical students in the United States today is training to become a D.O. Dr. Thomas is a board-certified orthopedic surgeon with more than fourteen years of surgical experience who served as his hospital's Chief of Surgery – the physician other physicians answered to.
What if my case does not have merit?
You will be told directly, in plain language, and you will understand why. An honest no is part of what you are paying for, because a weak case carries real costs: litigation that is likely to be unsuccessful, depositions that force you to relive a painful experience, and the very real risk that an attorney is later unable to find a qualified expert willing to support the case under oath – and has to withdraw, leaving a family to drop the case or start over with someone new. A clear answer at the beginning spares you all of that.
Is this legal advice?
No. Your review is a physician's medical opinion about your care – whether it appears to have met the standard of care. It is not legal advice, and MD Merit is not your attorney. If your case has merit, it can be referred to a law firm that can advise you on the legal side.
How do I get my medical records?
You have a legal right to your own records. After you start your review, we will give you simple instructions and template request letters for getting your records from any hospital or clinic.
Why do you need my complete records?
Because partial records produce unreliable answers. What happened to you often lives in the pages people skip – nursing notes, medication records, consult reports. A complete chart protects you in both directions: it can reveal a problem the summaries hide, and it keeps a real case from being dismissed for lack of context. If your records show a gap, we will pause the review and help you request what is missing before the clock starts.
What happens if my case has merit? Do I have to use your attorney?
No – the next step is entirely your choice, and there are two paths. If you want a referral, our attorney partner will send your case to an experienced malpractice firm with a formal referral letter, backed by the physician review. Or you can simply take your written merit assessment and choose your own attorney – it is your document, and it carries the same weight in any lawyer's hands. Nothing is referred anywhere without your permission, and you will never be pressured toward a firm we suggest. Details of how referrals work, including any referral fees between attorneys, are disclosed clearly in your intake agreement before you pay.